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NeoSpire Data Center and Network

Data Center Colo Room and Power Room

NeoSpire maintains its own state-of-the-art data center located in downtown Dallas, TX. The facility has fully redundant connectivity and world-class infrastructure. With state-of-the-art monitoring and security systems, the facility provides the highest uptime possible. NeoSpire diligently monitors all power systems, HVAC, network connectivity, fire control, and access technology. NeoSpire maintains its own facility and therefore is able to test and monitor all aspects of the data center to ensure that everything is working correctly. NeoSpire does not co-locate with another provider.



Data Center


Power Systems

The electrical power system is fully redundant, consisting of dual parallel, uninterruptible power systems (UPS) and a 2,000 KW diesel backup generator - minimizing the possibility of power failures to the lowest possible level.

  • Redundant Liebert 450KVa UPS's -- uninterruptible power supply battery backups, powers all servers and equipment during generator startup.
  • Caterpillar 2MW (2,000KW) Diesel Generator -- hospital-grade diesel generator provides for all datacenter, operations, and support needs during power outages. Can be refueled without shutting down. The generator is tested weekly.
  • Siemens switch gear

Environmental Controls

The NeoSpire data center has nine (9) 30-ton Liebert HVAC systems, so at maximum cooling times, one system can be completely down and not affect room conditions.

  • 270 tons of redundant Liebert HVAC cooling capacity
  • Glycol-cooled system -- a type of air conditioning system that uses freon as a refrigerant and a water/glycol solution as a condensing medium. The glycol keeps the solution from freezing during winter operation.
  • Leak Detection system -- upon detection of any water near critical systems, the Leak Detection system will shut down the offending equipment and sound an alarm so that the issue can be addressed.

Fire Systems

Most data centers only have one type of fire protection system (either gas or pre-action sprinklers), the NeoSpire data center is protected by dual fire systems. NeoSpire maintains both FM200 waterless fire suppression and Fike dry pipe pre-action fire protection systems. Thus allowing NeoSpire to offer the best available fire protection.

  • VESDA LaserPLUS smoke and heat detectors
  • FM-200 gas fire suppression -- extinguishes fires without damage to equipment (unlike water or dry chemical systems)
  • FIKE Dry, pipe dual interlocked, pre-action fire protection system

Physical Security

NeoSpire is committed to providing layered security to safeguard our data center 24 hours a day, 7 days a week, 365 days a year. With three levels of security, entry into the data center is restricted by proximity cards and access codes. Video surveillance and stringent data center escort requirements protect server access. Whether NeoSpire is managing physical site security or the security of your data, we base our security model on authentication, authorization, and accountability.

  • Access to data centers limited to essential personnel only
  • 24x7 On-site security guard in the building lobby
  • No visitors allowed up to our floor unless signed in with the building security personnel
  • Surveillance cameras located throughout the facility (24 hour digital recording / 30 day digital video storage)
  • Database of individuals authorized to access the facility
  • 24x7x365 staffed security force with sign in/sign out required for all visitors
  • 24x7x365 card key access control to facility and co-location floor
  • Centralized security monitoring of video and card key access control.


NeoSpire Network


SpireNet

SpireNet is the systems deployment architecture engineered for NeoSpire's world-class network. It provides the foundation on which platform architectures are deployed. All platform architectures developed by NeoSpire are implementation-specific, based on redundancy, availability, and reliability requirements, as well as the details set forth in your NeoSpire Service Level Agreement.


Our Network Operations Center (NOC) is served by two separate high-speed SONET OC-48-capable fiber optic connections and utilizes multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire-suppression systems, UPS and back-up generators, and environmental controls to ensure high-quality, uninterrupted service. The NOC is continuously monitored 24 hours a day, seven days a week.



Multi-homed connectivity


Why does NeoSpire use Internap?

Network Performance

NeoSpire has created an innovative way of using the existing Internet network infrastructure to route your data and avoid the Internet's points of congestion. We utilize an Overlay Network that is armed with intelligent routing technology to get your data from point A to point B in the fastest, most reliable, and least-congested path possible.


Unlike some providers who randomly choose public NAPs or private peering points, NeoSpire's routing technology immediately sends customer data out along the correct Internet backbone. For NeoSpire customers, the optimizing effects of our proprietary network architecture and advanced routing technologies dramatically boost performance.



Network Security – Intrusion Detection

NeoSpire’s intrusion detection system is an important part of SpireNet’s security architecture. It provides a layer of defense 24 hours a day, seven days a week that monitors real-time network traffic for predefined suspicious activity or patterns, and alerts our system administrators when potential hostile traffic is detected.


Customers can be assured that SpireNet’s intrusion detection system can detect a wide variety of suspicious network traffic, as well as outright attacks, and that NeoSpire administrators will quickly respond to take the proper course of action in the face of suspicious activity.



What It All Means

NeoSpire brings certainty to the process of communicating on the Internet -- a peace of mind that no other provider can offer. Our customers receive fast, reliable and centrally managed Internet connectivity services that maximize the performance of their mission-critical Internet-based applications.



 1.888.774.2253 May 9, 2008 NeoSpire Managed Hosting