| "Everything is great. We are very happy with the situation and the quick response we have received from the NeoSpire support team. Our app is up and running at NeoSpire and is running better than it ever has. My management team is happy and so am I. |
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Just to let you know, in the past couple of days that we have been running our app live at NeoSpire, we have had at least two cases (transplants) where someone's life was saved. In a way, your people should feel good that not only have they done an excellent job in support of our servers (which play an integral part in our placement of ograns), but have helped, (in a way) to save someone's life. |
Thank you for your good work and excellent support."
I.T. Manager
Louisiana Organ Procurement Agency
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| "I recently evaluated three other managed hosting providers on multiple factors including: price, responsiveness and flexibility. Based on these three factors, |
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NeoSpire was the clear cut winner."
Chief Risk Officer
Catalyst Energy |
| "Just a quick note to say THANK YOU again to you and the NeoSpire team for making our move fast and easy. We got everything moved over on Saturday night and we are back in business. I am so glad we are with NeoSpire!" |
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CEO
Idea Catchers, Inc. |
"I always get a "can do" attitude and I always feel that someone is there to help me in any way you can to get the job done. It's as if you people really do understand that your clients are also running their businesses and that problems must get solved one way or another. All other companies I do business with only care about what their business is about and couldn't care less about their client's business. It's this type of customer service I get from NeoSpire that causes me to be very loyal to NeoSpire."
CIO
Cogmotion, Inc.
| "I am writing to express our extreme pleasure with being a happy, well- serviced customer of NeoSpire. Being an Internet consulting company, we have had the experience of dealing with many, many different hosting companies. |
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Without question I can say that NeoSpire provides the highest level of service of any hosting company with which we have had business dealings.
While some company’s only offer e-mail based tech support or limited phone based support, the 7 x 24 phone based support at NeoSpire is staffed by well-trained, professional technicians. The support staff is friendly, well skilled and has resolved every one of our support or configuration issues/requests in a very timely manner and, most importantly, on the first request. I have the highest confidence in the NeoSpire support staff.
As a result of the exceptional level of service provided by NeoSpire we have dropped our contracts with all other hosting vendors and have named NeoSpire the exclusive database and web hosting service provider for eMagine Multimedia Solutions. We would not trust our business or the businesses of our customers if the service was not second to none. I could not recommend NeoSpire more highly."
President & CTO
eMagine Multimedia Solutions |
| "On January 23rd, it will be two years since we turned over all of our server management duties to NeoSpire. It was a difficult decision for an Internet software company to let go of such mission critical functions, but it was impossible for us to be a great software company and manage our |
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servers on a high quality, cost-effective basis.
My only regret is that we did not do it sooner. Better performance at lower cost is what you promised. Your team has delivered. Our server performance has been outstanding and the response from your team superb.
Our customers and we thank you."
President
ISN Software Corporation
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"NeoSpire is only place I would recommend to others for hosting their corporate Web site. During our search, we did not find an acceptable alternative choice. Our search criterion was mission critical reliability, customer service and cost.
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NeoSpire is a relatively small, but highly skilled and stable organization specializing in clients with mission critical needs. I spoke with four or five references and all stated that they gave NeoSpire perfect marks and stated their best qualities are reliability and customer service.
Given the personal treatment (we have our own Customer Advocate that is our point of contact) and the high level of skill of their NOC staff, we believe the value is bar none.
Please find attached our fourth quarter uptime report reflecting 100% uptime. The report is based on a third party service that checks our servers every 2 minutes on a 24/7 basis.
I would like to congratulate everyone at NeoSpire."
President, CEO
b2i Technologies, Inc. (b2i®)
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| ""NeoSpire is all you can want and more in a managed hosting company. Their customer service is second to none. They share the urgency of how important our site is to us and our fans. We rest well knowing that we are in the capable hands of NeoSpire." |
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Director of New Media and Consumer Marketing
Dallas Stars, L.P. |
| "I can't express in words how pleased I am with your company. It is so rare these days to come across a company that actually enjoys working with their clients." |
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General Manager
JPGuess Enterprises, LLC |
| "It has been my pleasure to work with NeoSpire on our company's Internet service needs. The hosting industry is full of competition and NeoSpire is not the least expensive solution, but NeoSpire's additional value comes from their commitment to customer satisfaction that the |
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entire NeoSpire team members share. We look forward to working with NeoSpire for years to come."
CEO
Razorvision Technology, Inc. |
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